Archive for December, 2007
Some of you may have seen recent reports of the Zune Device Sync Diagnostic Tool that we just issued. I spoke with the dev teams and just want to set some context for folks. First, it’s a tool that we designed for our customer service team. The tool helps customer service staffers diagnose specific issues with Zune sync connections, either USB or wireless. So, we (the Zune team) recommend using the tool only when instructed by a Microsoft support person for best results.
Stay tuned today for New Music Friday 
So…. It seems as though Gizmodo are in the Christmas spirit these days, by recently giving the biggest technological company, and the creators of your Zune product line, Microsoft, a B- grade for the past year. Gizmodo based this grade…
Four Sources For New Music
It’s the Friday before Christmas, and it’s not exactly a busy Zune news day. I was thinking of the folks that hopefully are getting a new Zune under their tree this Tuesday, and they’re going to need one thing- music,…
Five Sources For New Music
It’s the Friday before Christmas, and it’s not exactly a busy Zune news day. I was thinking of the folks that hopefully are getting a new Zune under their tree this Tuesday, and they’re going to need one thing- music,…
For those that find their Zune is having USB and wireless sync connection problems, Microsoft looks to have just posted a tool to gather data on those errors. It’s free, downloadable and called the Zune Device Diagnostic Tool. The Zune…